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Privacy Policy

Personal information protection policy

Hattendo Co., Ltd., aims to expand and link the systems of trust of businesses and users using the internet as a medium through positive protection activities and research activities for privacy protection.

The company knows the importance of protecting personal information, uses it appropriately and considers its protection a social responsibility. All of the executives and employees of the company promise to continue their unremitting efforts towards the protection of personal information.

1.The collection, use and provision of personal information

(1) Definition of personal information

All information that can identify a specific individual is defined as personal information at the company.

(2) The collection, use and provision of personal information

If the company is to collect the personal information of customers, it will collect and use such information after notifying customers of the purpose of collection clearly and obtaining their consent, and only within the required range in consideration of the content and scale of business. Furthermore, as long as there are no special circumstances, the company will not use collected personal information for purposes other than those with which agreement was given at the time of collection or disclose or provide personal information to third parties without obtaining the further consent of the persons concerned.

(3)Contracting out of the processing of personal information

If the company is to contract out the processing of personal information, it will select a contractor that meets personal information protection standards fully based on the contractor selection standards established by the company, and will establish contract-based obligations such that no leakages of personal information, etc., occur.

(4)Contracting in of the processing of personal information

If the company is to accept the contracting of personal information, it will manage the personal information entrusted to it strictly and will use it within the scope of the contract.

2.Appropriate management of personal information

The company will implement reasonable safety measures and take the required corrective actions to preserve collected personal information in the correct and most up to date state, and to prevent unauthorized access to personal information, its loss, destruction, falsification or leakage, etc.

3.Observation of laws, guidelines established by the state and other rules and regulations

The company will observe laws related to personal information, guidelines established by the state and other rules and regulations.
In addition, the company will adapt its Personal Information Protection Compliance Manual to these laws and other rules and regulations, and handle personal information in accordance with the matters stipulated.

4.Handling of complaints and consultation

If the company receives complaints or requests for consultation from customers, it will respond to them without delay.

5.Continuous improvement of personal information protection management systems

The company will review its personal information protection management systems regularly and as required, and will strive to make continuous improvements.

Established: December 8, 2009
Hattendo Co., Ltd.
Representative Director: Takamasa Morimitsu

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